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Returns and Exchanges - United States

Free Return Shipping - US

NO RESTOCKING FEES! ORDERS POSTMARKED WITHIN 10 DAYS OF THE DELIVERY DATE GET FREE RETURN SHIPPING!  Didn't get it postmarked within 10 days? That's ok! Return or exchange merchandise by mail within 30 days of the order shipment date for a refund to the original form of payment. Any items sent back after 10 days that use our return shipping label will have $7 deducted from your refund.

 

 Returns and Exchanges -  US

I. Returns - US Customers:  To return your item(s), follow the steps below:

If you checked out as a guest, click here to initiate your return and print the UPS Return label.

If you have an account with GirlsNight.com:
1. Sign In to your account.
2. Hover over My Account at the top of the page. Then select My Orders from the My Account dropdown.
3. Scroll down to locate the order which contains the item(s) you wish to return. Follow the prompts to initiate your return.
4. Print out the provided UPS or USPS label and tape it to the outside of your GirlsNight return.
5. Mail it off; we'll handle the rest!

**When returning items with our UPS or USPS label, a $7 shipping cost will be deducted from your refund credit. If your return is postmarked within 10 days from the day you receive your order, return shipping will be free.

You can also return items via an insured mail service of your choice to:
GirlsNight.com Returns
22431 Antonio Pkwy B160- 225
Rancho Sta Marg, CA 92688
USA

Alaskan and Hawaiian Returns, follow the steps above to initiate your return. We are unable to provide return labels at this time, so we ask that you please either print out your Return Form or write your order number on a slip of paper and include it with your return. Return your item(s) using an insured postal carrier. When your return is received and processed, we'll email you a refund notification. You are responsible for return shipping costs.

We recommend shipping with insurance and keeping your shipping receipts until your return is processed. GirlsNight.com is not responsible for missing, damaged, or packages lost in transit.
How long will it take to get my refund?

Including transit time most returns are processed in 10-14 business days. Once your return has been processed and your refund issued, you will receive a return confirmation email. We won't leave you hanging!

 

 

I. Exchanges - US Customers:  To return your item(s), follow the steps below:

How do I make an exchange?

1. Contact us at: girlfriend@girlsnight.com 
2. Our customer service representatives will create a new order for the new item you would like to receive in exchange. You are charged at this time for the cost of the merchandise, and it will be shipped to you with free ground shipping within the contiguous United States.
3. Return the item(s) you would like to exchange by following the next four steps.
4. Sign In to your account, then select My Orders from the My Account dropdown.
5. Scroll down to locate the order which contains the item(s) you wish to return. Follow the prompts to initiate your return.
6. Print out the provided UPS label and tape it to the outside of your GirlsNight return.
7. Send back your return item(s).

No waiting! Your new items will be processed and shipped out promptly after contacting customer care. When your return is received and processed, we'll email you a refund notification.

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If you are not using our return label, we ask that you please either print out your Return Form or write your order number on a slip of paper and include it with your return. Return your item(s) using an insured postal carrier. When your return is received and processed, we'll email you a refund notification. You are responsible for return shipping costs.

We recommend shipping with insurance and keeping your shipping receipts until your return is processed. GirlsNight.com is not responsible for missing, damaged, or packages lost in transit.

Do I have to pay for my new exchange now?

To make exchanges fast and easy, we create a new order for the exchange item you'd like to receive. When the order is created, you are asked to provide a method of payment that will be charged at that time. After the order is paid for, it will be processed and shipped out promptly. When we receive your return, you will be refunded for your original item(s).

How long do I have to make a return or exchange?

Returns & exchanges are accepted within 30 days of your order shipment date.

Yes. To save on shipping, time, and packaging materials, you can return items from multiple orders as long as you include the corresponding order numbers for each item inside the package. We recommend you print out the return form for each order online or write each order number on a slip of paper and include them inside your return package.

If all orders are postmarked for return within 10 calendar days of receipt, return shipping with the UPS Return Label will be free. If any items are returned after 10 calendar days of receipt, the return shipping charge of $7 will be assessed.
How do I get a Return Label?

Once you initiate your online return, you will be prompted to print a UPS or USPS Return Label. You can also print a Return Label by signing into your GirlsNight account. In your Order History, click on your return order. Once on your order page, scroll down and click the Show Return History button to find a Print Return Label button.

Our preprinted return labels are only for use in the United States. International returns are responsible for return shipping. We recommend shipping with insurance and keeping your shipping receipts until your return is processed. If GirlsNight return labels are used outside of the United States they will incur additional charges that will be the responsibility of the sender.

Can I exchange more than once on an order?

You are welcome to contact our customer service team at girlfriend@girlsnight.com to set up an exchange any time. We offer free shipping on the first exchange from each order. You may request a second exchange on any order; however, shipping will be assessed on completion of your new exchange order.


International Returns and Exchanges - Our preprinted return labels are only for use in the United States. International returns are responsible for return shipping. We recommend shipping with insurance and keeping your shipping receipts until your return is processed. If GirlsNightcom return labels are used outside of the United States they will incur additional charges that will be the responsibility of the sender.

Size Chart

Sizing & Fit

What type of sizing do you carry?

Please be aware that most of our clothing is Juniors' sizing, which runs smaller than Women's sizing. Refer to the size charts below to determine the best size for you.

As well, some products have size charts within the images. If one is present, use that chart as a guide, as it corresponds with that item exactly. Otherwise, use the charts below as a general guideline.

How do I know what size to order?

Our team of talented writers does their best to include accurate details and features of each item in the product descriptions and the Size & Fit tab.

If you have questions regarding sizing or any other information on a specific item, please refer to the size chart. You may also email girlsnightlove@gmail.com for specific details.

Do you have any measuring tips?

Yes! Use the tips below to help find the best size for you! Remember: when comparing your measurements to those listed on the site, make sure to check if the fabric is stretchy or not. If it is, it can stretch an inch or more.
Bust: Wrap the measuring tape loosely around the fullest part of your bust to ensure a comfortable fit.
Waist: Measure the narrowest part of your natural waist, holding the measuring tape loose enough to fit comfortably.
Hips: Drape the measuring tape around the widest part of your hips, resting the tape comfortably against your body.
Length: For tops and dresses, measure from the top of your shoulder to the hem. For strapless dresses, measure from the highest part of the neckline to the hem. For pants and skirts, measure from the top of the waist to the hem.
Sleeve: With your arm outstretched, measure from the base of your neck to the end of the sleeve hem to determine where the sleeve length will fall on you.

Do you have a size chart to help me find the perfect fit?

 

SIZE CHARTS 

Dresses

SIZE

US / CAN

BUST

WAIST

HIPS

XS

0

31"-32"

24"-25"

33"-34"

S

2

33"-34"

26"-27"

35"-37"

M

4

35"-36"

28"-29"

37"-38"

L

6

37"-39"

30"-32"

39"-41"

XL

8

40"-42"

32"-35"

42"-44"

 

  • Tops
SIZE US / CAN BUST WAIST
XS 0 31"-32" 24"-25"
S 2 33"-34" 26"-27"
M 4 35"-36" 28"-29"
L 6 37"-39" 30"-32"
XL 8 40"-42" 32"-35"
 

  • Bottoms
    SIZE US/CAN WAIST HIPS
    XS 0 24"-25" 33"-34"
    S 2 26"-27" 35"-37"
    M 4 28"-29" 37"-38"
    L 6 30"-32" 39"-41"
    XL 8 32"-35" 42"-44"

 

  • Denim
    WAIST SIZE WAIST LOW WAIST HIPS
    24 24"-25" 26"-27" 32"-33"
    25 25"-26" 28"-29" 33"-34"
    26 26"-27" 30"-31" 34"-35"
    27 27"-28" 31"-32" 35"-36"
    28 28"-29" 32"-33" 36"-37"
    29 29"-30" 33"-34" 37"-38"
    30 30"-31" 34"-35" 38"-39"
    31 31"-32" 35"-36" 39"-40"
    32 32"-33" 36"-37" 40"-41"

  • Shoes
    US EURO UK AUS JAPAN CHINA
    5 35-36 3 3.5 21.5 35
    5.5 36 3.5 4 22 35.5
    6 36-37 4 4.5 22.5 36
    6.5 37 4.5 5 23 36.5
    7 37-38 5 5.5 23.5 37
    7.5 38 5.5 6 24 37.5
    8 38-39 6 6.5 24.5 38
    8.5 39 6.5 7 25 38.5
    9 39-40 7 7.5 25.5 39
    9.5 40 7.5 8 26 39.5
    10 40-41 8 8.5 26.5 40
    11 41-42 9 9.5 27.5 41
Lingerie



    Note: This guide provides general sizing information only, and fit can vary depending on style and brand. For more specific sizing information on the product, please feel free to contact us at girlsnightlove@gmail.com